_____ involves measuring quality by comparing performance against industry leaders.

_____ places an emphasis on a worldwide perspective.

________ is prevented by quotas.

________ is the most common form of international business activity.

________ is what distinguishes an entrepreneurial venture.

___________ is a process used to test consumer reactions about a product among potential users.

According to Gary Yukl, leadership involves a/an ______ and the ability to direct people towards organizational goals.

Zeleznik states the difference between managers and leaders comes down to the fact that managers______.

The ______ attempts to identify the characteristics shared by great leaders.

Defining tasks and giving goals to employees are considered ______ behaviors.

Servant leadership and ______ leadership are two theories that emphasize morality.