At the upper-management level in an organization, ______.

Being profitable relates to the _____ dimension of social responsibility.

Boring, tedious jobs generally reduce people's perceptions of their _____.

Capital required to compete in an industry determines ________

China is considered to have a(n) ________ culture.

Companies use secondary data, personal experience, and word of mouth to ________.

Authority is the _____ right given to managers to give orders and make decisions.

Accountability is the willingness to accept responsibility for certain actions or behaviors.

_____ is the process by which managers inform their staff of a change and why it is needed.

_____ is the final stage when people embrace the change and adopt the behaviors and attitudes needed to generate successful results.

_____ is the development of new or improved goods or services to meet customer needs.