Japanese managers tend to be ____ in their decision-making style when compared with u.s. managers.

Market planning is a type of ________.

Members of the marketing team are most often involved with ________.

Mixing _______ with ________ improves creativity.

Most small businesses are more _____ than _____.

Most workers learn what is expected as far as performance on the job from group ________.

Holding cash simply as a financial reserve is referred to as the ____ motive.

Global competition forces firms to ________.

Generally, industries are more attractive when the threat of substitutes is ________.

Essential business letter elements include the ____.

Employees join unions for the following reasons except ________.