Which of the following would not typically be included in a monthly sales report to management?

Shopping has become a popular recreational activity. Which of the following facilities often provided in shopping malls does NOT reflect this?

While commencing on a sales campaign, the telecalling representative has been asked to divulge only the USP of the product his company is promoting. What would be the focus of his conversation with the prospective client?

When is an invoice sent to a customer?

A full-line discount store is a type of ____________ retailer.

In the short run, the firm’s network is _________ while in the long run it is ________.

What is the first step in customer segmentation?

A _____ lead is expected to be responsive.

In a company that has not launched yet, when should you look into customer segmentation?

True or false? As long as a salesman closes, it doesn't matter how much product customization they commit to.

In what way should a salesperson handle a situation where an angry customer calls to report the poor service he received?