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Business Development MCQs

A telemarketing executive, Charles, wants to sell a product from Nokia. Which of the following are the correct ways to open the call?

"Hi, this is Charles calling from Nokia. Am I speaking to Mr. (customer's name)?"

"Hello, Mr.(customer's name), this is Charles from Nokia"

"Myself Charles from Nokia"

"Charles this side from Nokia, can I talk to Mr.(customer's name)?"

Answer

Correct Answer: "Hi, this is Charles calling from Nokia. Am I speaking to Mr. (customer's name)?"

Explanation:

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