In order to write a successful news release, you should ________.

Don't ________ in the closing section of a business report.

Elements of human diversity include all of the following except ________.

To achieve an effective design, pay careful attention to __________ by striving for simplicity.

Use the ________ if you must deliver bad news that will shock or surprise your audience.

When announcing good news, you should use the __________ approach.

An enquiry made by an old buyer in usual course of business is_____ enquiry.

Order moves ___________.

_________ is the account opened by businessmen.

________ of the letter consists of main message.

Skype is an example for ___________ communication.