_________ are the names of the business firms that can submit a report on a customer’s creditworthiness.

_______ is the name of the credit applicant’s bank who can supply all necessary information about him to the trader.

Which one is a/an example for adjustment policy?

_____ is the second stage of collection series.

_____ is the third stage of collection series.

_____ is the last and final stage of collection series.

When making claims or requesting adjustments, you should ________.

When conveying negative organizational news, you should ________.

The direct approach to organize negative news messages should be used when ________.

The bulk of your persuasive business messages will involve ______________.

The ________ is not included in the prefatory parts of a formal report.