> > >

Air Traffic Control MCQs

What should be done with an irate customer after they have vented out and explained their situation?

Ask them to call back later when they have calmed down.

Express empathy.

Put them on hold and pass them onto a manager.

Issue them a refund regardless of the problem.

Answer

Correct Answer: Express empathy.

Explanation:

Note: This Question is unanswered, help us to find answer for this one

Air Traffic Control Skill Assessment

Your Skill Level: Poor

Retake Quizzes to improve it