You are required to create a cost report for your department, and then present the report to the board. Which two programs would you use for these two tasks?

Which of the following is NOT an instant messaging application?

In Outlook, True or False: Contacts and the Address Book refer to the same function.

What is a management style that is used for breaking down projects into small components?

When filing paper documents, what type of order should you put them in?

You have a deadline that is approaching and a colleague asked you to perform another tasks. What should you do?

In a business setting, what does NDA stand for?

Which of the following is not an appropriate font for use in business correspondence?

True or False? It is always appropriate to introduce two people over email without checking with each first.

When logging a phone message, which of these is NOT a recommended field in the call log?

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