When would be a good opportunity to use the "Cc:" feature?

What computer program is generally used to create presentations?

True or False? Every firm's fiscal year ends on December 31st.

When would it be best to use the "Bcc:" feature?

If you have to email your boss bad news, which of the following is considered the best way to accomplish that?

An informal message, especially one sent between two or more employees of the same company, concerning company business is known as a:

When working for a client it is best to have a(n)_________

What is "memo" short for?

Which closing phrase is NOT appropriate for a business letter?

Which of the following is NOT a duty of administrative assistant?

What colour pen/ink is NOT suitable for writing business letters/memos?