True or False? It is always appropriate to introduce two people over email without checking with each first.

Which of the following is not an appropriate font for use in business correspondence?

In a business setting, what does NDA stand for?

"Be sure to follow up with Michael via phone if he doesn’t return your email by 2 pm tomorrow.” According to this sentence, how should you contact Michael to follow up?

What is a fiscal year?

True or False? By responding to spam emails, employees are actually confirming their company email address as a valid address to spammers.

In Outlook, True or False: Contacts and the Address Book refer to the same function.

Which of the following is NOT an instant messaging application?

You are required to create a cost report for your department, and then present the report to the board. Which two programs would you use for these two tasks?

When you should use 'Yours faithfully' and 'Yours sincerely'?

Can Outlook show multiple time zones?