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Administrative Assistant MCQs

The company phone is ringing but you are in the middle of writing an important email to a customer. You should

Transfer the call to your CEO.

Answer the phone in a timely manner. The email can wait until the end of the call.

Pick up the phone and ask them to call back in ten minutes time, giving you enough time to finish your email.

Transfer the call to the sales team.

Ignore it.

Answer

Correct Answer: Answer the phone in a timely manner. The email can wait until the end of the call.

Explanation:

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