How often should you use an auto-reponse message?

Bcc differs from "Cc" in its:

In an email, what does "NNTR" stand for?

What does "COB" mean in the following sentence: I need your status report by COB.

Tangibles are among the five factors customers use to evaluate products or services. What are Tangibles?

If you disagree with your boss' plan for action during a meeting, what is the recommended method for making your opinion known?

Best practices for using an employer credit card to set travel arrangements include all the following except:

When answering a telephone call to a customer, you should say

While loading the printer with paper you notice the paper supply is running low and will soon run out. What do you do?

When replying to an e-mail who do you place in the cc: line and who do you place in the bcc: line?

A customer refuses to pay citing non receipt of goods. What proof can you provide to ensure payment is forthcoming or legal action would be possible?