How do you manage the electronic diary for your line manager?

True or False? An administrative assistant who repeats every conversation heard and gossips with other staff members is prized for being friendly and professional

What colour pen/ink is NOT suitable for writing business letters/memos?

Which of the following is NOT a duty of administrative assistant?

Which closing phrase is NOT appropriate for a business letter?

What is "memo" short for?

What is the best package to use whilst dealing with data?

An informal message, especially one sent between two or more employees of the same company, concerning company business is known as a:

If you have to email your boss bad news, which of the following is considered the best way to accomplish that?

When would it be best to use the "Bcc:" feature?

True or False? Every firm's fiscal year ends on December 31st.