> > >

Administrative Assistant MCQs

At the same exact time - a customer walks through the door and the phone rings. Who do you address first?

You address the person in front of you, apologize for a moment, answer the phone, and place the call on hold; then return your attention to the individual in front of you.

Answer the phone and address the person in front of you while you are on the phone.

Ignore the person in front of you and answer the phone.

Ignore the phone, if they wanted help they should have come into the store.

Answer

Correct Answer: You address the person in front of you, apologize for a moment, answer the phone, and place the call on hold; then return your attention to the individual in front of you.

Explanation:

Note: This Question is unanswered, help us to find answer for this one

Administrative Assistant Skill Assessment

Your Skill Level: Poor

Retake Quizzes to improve it

More Administrative Assistant MCQ Questions

Administrative Assistant Skill Assessment

Your Skill Level: Poor

Retake Quizzes to improve it