A record of the proceedings of a meeting such as who attended, discussions that took place, action to be taken, and the time the meeting closed is known as:

True or False: Emoticons and shortcuts for real words are appropriate in business emails.

In the phrase "The documents will be mailed by EOD," what does EOD stand for?

What does VA stand for?

When working for a client it is best to have a(n)____

What is an EIN?

When writing a formal letter, what does the "inside address" refer to?

Which sign-off should not be used to end a business letter?

Which of the following do you NOT need to consider when booking domestic travel?

True or false: A fiscal year can possibly be March through February.

How often should you backup your email?