Mechanical Engineering Quiz # 23

What is the name of the part of a machine or equipment that is being worked on and not yet processed?

The crusher

The conveyor belt

The table

Items between machines or equipment waiting to be processed

What does world-class quality indicate?

A significant level of quality: good

A high level of quality: average

A standard of excellence: best of the best

A company with a reputation for high-quality products

A product that meets the customer's needs

What is a term used to indicate a standard of excellence?

Excellent Quality

Superior Quality

World-Class Quality

The Highest Quality

What does world-class quality represent?

Higher quality

Superior workmanship

Superior quality

Good quality

Best of the best

Performance standards depicted by Crosby aim to reduce what in order to directly increase profits?

Quality

Defects

Time

Quantity

Price

What is the ability of an employee's known skills and experience to satisfy the requirements of the job?

Competence

Knowledge

Ability

Abilities

What do competence requirements of a job include?

Salary

Employee skills

Position in company hierarchy

Department size

What is the ability of a process output to satisfy the requirements it is desired to meet?

Conformity

Accuracy

Timeliness

What does correction mean when a nonconformity occurs?

Steps taken to correct any future problems

Steps taken to correct the root cause of the problem

Steps taken to correct the immediate problem

Making sure that all aspects of the product meet the customer's expectations

Corrective action taken to prevent future nonconformities

When a nonconformity occurs, there are steps taken to correct what?

The immediate problem

The standard procedure

The root cause

The source of the problem

What does it mean to correct the root cause?

The actions taken to correct the root cause of a problem are called a corrective action

Corrective action is taking an action to correct the cause of a problem

Correcting the root cause is a proactive measure

The goal of correcting the root cause is to prevent future problems

Corrective action should be taken as soon as possible to prevent further damage

What is the act of taking the design outputs and comparing them to the design inputs?

Implementation

Design modification

Prototyping

Design verification

Design revision

What is a common plan for assessing process outcomes against a process plan?

Paper-based process control

ISO 9001 QMS

SWOT

Process Improvement Planning

CTQ

What can the effectiveness be used for in ISO 9001?

Proving the efficacy of a process

Assessing a process outcome against the plan for the process

Monitoring process performance

Identifying areas for improvement

Managing change

A process can be effective, but if it takes too many what to achieve the results, the process may not be considered efficient?

Effort

Time

Resources

What is the term for the physical surroundings required for a business?

Location

Infrastructure

Facilities

Premises

What is an example of an infrastructure piece?

Server

Router

Process equipment

Storage

Who originated the PDCA cycle?

Ivan Sutherland

Kurt Lewin

Donald Norman

Edward Deming

Walter Shewhart

Who popularized the PDCA cycle?

Edward Deming

Kaoru Hayashi

W. Edwards Deming

K.E. Tschirhart

What do the initials PDCA stand for?

Process-Decide-Act

Plan-Do-Check-Act

Process-Determine-Check-Action

Process-Design-Check-Assess

What is the term for taking the same steps as a corrective action?

Reactive Action

Preventive Action

Reactionary Action

Corrective Action

Procedures need not be what if they are specified?

Necessary

Prescribed

Required

Documented

Optional

What is a list of steps to take to make a process work properly?

Procedure

Protocol

Tactics

Procedure and Protocol

Plan

What could improving individual processes be a much easier and more effective way to control and improve?

Specific processes

Continuous reviews and feedback

The entire system

Improved communication and feedback mechanisms

An overall system could be considered to be smaller, what type of process?

Interrelated processes

Concurrent processes

Sequential processes

Parallel processes

A quality management system is defined by policies, processes, documented procedures and what other things?

Tools

Employees

Training

Customer service

Records

What is a Quality Management System sometimes called?

ISO 9001:2008

QMS

Quality Management System

PMI

ISO 9001

What does the Quality Manual provide a description of?

How the QMS assures quality

How the processes of the QMS interact

How the QMS collects data

How the QMS communicates with other departments

How the QMS manages data

What does the Quality Manual define the scope of?

Regulatory compliance

Product quality

Quality management system

Customer satisfaction

Capital budgeting

What is a document that defines the scope of an organization's quality management system?

The Quality Management System Plan

The Quality Manual

The Quality Policy

The Quality System Manual