Email Writing Quiz # 2

What are vCards and why are they sometimes distracting or difficult for the recipient?

vCards are online invitation cards, but the recipient Often does not want to attend the event.

vCards are e-mails that copy-in other members of your contacts list automatically, which is often not desirable.

vCards are electronic business cards, but they often take the form of an e-mail attachment, therefore making every e-mail look like it has an attachment.

vCards are online stationery cards used for a variety of events, and therefore business and recreational events can get confused.

None of the above.

Why should you not type in all caps when writing an e-mail?

Because it can be diff‌icult to read.

Because it takes up more room and makes the e-mail longer.

Because it is considered ‘yelling'.

Because it is tough on your keyboard.

Options a and c

Which of the following is the best technique for sending a large e-mail attachment?

Simply attach it and send it.

First, e-mail the other party to ensure their connection can handle a large download.

Break the attachment into several smaller downloads, or 'zip' the f‌ile, if possible.

Send a part of it, and wait for a request for the remaining part.

What should you do if you do not want to type your name at the end of every email you send?

Only Sign e-mails which you send to business associates.

Do not sign at all as people know who the e-mail is from, courtesy your return e-mail address.

Include the 'from' information in the subject line, so you can save the time of 'signing' the e-mail.

Create a signature that will get automatically attached to every email you send.

When writing an e-mail, it is generally a good idea for your paragraphs to be .

long

short

in large font, making them easier to read

always indented

None of the above.

Which of the following is the best advice when writing a business e-mail?

To use italics, colors and special fonts because people like to see them.

To keep the information relatively short, precise and always polite, with simple questions relating to what you expect to happen.

To make detailed demands in long paragraphs, with the implication of wrongdoing on the part of the receiver.

None of the above.

Why is it important to be careful with formatting when sending an e-mail message?

It's not you who can format in any style you like, as the recipient will find a way to understand the message.

Because the recipient may not be able to read certain fonts or formats on his or her computer

It is polite, and looks heater, especially if you use pretty colors.

None of the above.

What is a useful last thing to do before sending out any e-mail?

Reading the e-mail for removing any spelling and grammatical errors to simplify the message.

Checking the recipient's e-mail address.

Checking if all the required documents/f‌iles are attached with the e-mail.

All of the above.

Why is it sometimes important to leave the message(s) thread, i.e., the previous message(s), in the email chain?

People expect to see the thread.

To facilitate better comprehension of the latest message, and to show the history of messages that led to this point in the exchange.

Because removing the thread looks like an oversight.

None of the above.

Which two of the following Options are not good practices for reacting to virus hoaxes and chain letters?

Forwarding them to your friends, as often advised by the e-mail hoax itself.

Discarding or deleting them immediately.

Considering them, and forwarding them to your entire contacts list so that other people can help you ascertain their authenticity.

Printing them and sending hardcopies to the local internet watchdog or awareness group.