Psychology MCQ
The diagnostic teams at the centers for disease control exemplify a ________ team.
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Problem-resolution
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The findings of eisenberger and others concerning increasing effort is called _______.
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Learned helplessness
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Job simplification is a job design approach that __________.
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Standardizes work procedures and employs people in clearly defined and highly specialized tasks
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Managers begin human resource planning by ________.
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Inventorying current employees
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The central concern of the job characteristics model (jcm) is ____.
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Internal motivation
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The adviser role in a team is responsible for ________.
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Encouraging the search for more information
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Many managers in today's business world have restructured work ________.
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Around teams rather than individuals
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Andrea closely monitors the job satisfaction of her subordinates because she believes ________.
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Satisfied workers are more productive
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The direction of an individual's motivation can be channeled to benefit ________.
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Both individuals and organizations
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The terms negotiation and ________ are used interchangeably.
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Bargaining.
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For managers, communication can't be overemphasized because ________ requires communication.
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Everything a manager does
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________ allow companies to accommodate the needs of workers with nonstandard family situations.
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Flextime, compressed workweeks, and job sharing
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______ is at the center of the diversity wheel.
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Personality.
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A manager with a theory y view of human nature would be likely ________.
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To try to challenge his or her workers
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To avoid politicking during performance evaluations, an organization should ________.
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Use objective criteria
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Generally, most people try to achieve ________ between their attitudes and their behavior.
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Consistency
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Large groups appear to perform better when the goal of the group is to ________.
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Find facts
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Work should be performed by an individual if ________.
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The work is simple and does not require diverse input
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Where standardization is important, it is appropriate to ____.
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Centralize authority
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To maximize motivation among today's workforce, managers need to think in terms of ________.
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The goal-setting theory has most value in countries where ________.
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Subordinates are reasonably independent
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Group norms typically are established ________.
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Informally by the entire group
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Functional departmentalization groups jobs by ________.
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Tasks they perform
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For a performance appraisal system to be reliable, it must __________.
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Provide consistent results each time it is used.
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Employee learning of desired work behaviors is the focus of ________ theory.
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Reinforcement and Social Learning
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Competence, autonomy, and relatedness are the primary motivations for behavior according to _____.
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Self-determination theory
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Chinese workers tend to value ________ than americans.
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Agreeableness less
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An organization's culture influences how managers __________.
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All of the above
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An example of a process at a group level is ________.
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Communication
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All of the following are benefits of conflict in organizations except ________.
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Increased groupthink.
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According to the integrative model, job satisfaction is a(n) ______.
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Individual Mechanism
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According to herzberg, __________ influence job dissatisfaction.
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Hygiene factors
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A leader with _____ power has personal characteristics that appeal to others.
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Referent power
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________ behaviors are employee behaviors that exceed the work-role requirements for the job.
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Organizational citizenship
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_______ is the use of desirable consequences to strengthen a particular behavior.
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Positive reinforcement
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_____ measure dexterity, hand-eye coordination, and arm-hand steadiness.
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Psychomotor tests
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_____ is an example of a behavioral strain resulting from prolonged stress.
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Overeating
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______ refers to the amount of effort that we invest in an activity.
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Intensity
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______ are the general criteria used for distributing rewards.
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Results, behaviors and actions, and nonperformance considerations.
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People respond with a(n) ________ in the midst of environmental change.
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Reactive behavior
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For the goal-setting theory to work, goals must ____.
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Do all of these
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The two primary dimensions to organizational commitment are __________.
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Rational commitment and emotional commitment
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A unique feature of industrial psychology is that it ________.
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Considers issues of legality regarding discrimination in hiring
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_____ is the degree to which a tool or test measures the same thing each time it is administered.
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Reliability
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_____ can increase the frequency of a particular behavior.
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Positive reinforcement
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________ guide how the organization and its members achieve organizational goals.
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Instrumental values
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________ is not included in the four major perspectives on motivation.
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Job Satisfaction
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The four major perspectives on motivation include all except_____.
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Job satisfaction
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B.f. skinner's concept of __________ is the control of behavior by manipulating its consequences.
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Operant conditioning
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_____ refers to the degree to which a test actually predicts or correlates with job performance.
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Criterion-related Validity
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In _____, the key situational factor is the maturity of the followers.
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Hersey and Blanchard's situational theory
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Employees are most likely to perceive their organization as supportive when ________.
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They have a voice in decisions
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In typical relationships, one would expect the most bickering between _____.
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Mothers and daughters
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When one's attitudes and required job behavior conflict, __________ may develop.
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Cognitive dissonance
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A disadvantage of using professional recruiting organizations is ________.
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Their limited commitment to specific companies
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A(n)_____ is an example of an intrinsic reward.
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Employee's feelings of self-worth
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The process by which managers decide how to divide tasks into specific jobs is known as _____.
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Job design
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The three approaches to control are ________.
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Feedforward, concurrent, and feedback
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To get the best results while using reinforcement theory, rewards should be ________.
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Given immediately following the desired behavior
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The greater the environmental uncertainty, the more an organization needs to become ________.
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Simplifying language is most important when ________.
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The audience is unfamiliar
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Problem-solving teams can ________.
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Provide recommendations after a discussion amongst department members
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In the selection process managers use the ______________ tool.
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Reference checking
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__________ always have an object or something to trigger them.
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_____ is developed from critical incidents relating to job performance.
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Behaviorally anchored rating scale
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______ is the process of strengthening a behavior by withdrawing something negative.
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Negative reinforcement
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