Generally, you can think of _______ as the strategy and ______ as the execution.

Which of the following steps is immediately followed after the opening of the call and identification of the prospective customer?

 i.Mail me something/Can I get this in writing?

ii.I have to check with my spouse, can I call you back?

iii.Is this timeshare?

iv.Why do I have to give my credit card?

v.I need to think about it.

vi.My credit card is over the limit.

How are these statements by the prospect in sales terminology described as?

Read the following statements:

 i.Mail me something/Can I get this in writing?

ii.I have to check with my spouse, can I call you back?

iii.Is this timeshare?

iv.Why do I have to give my credit card?

v.I need to think about it.

vi.My credit card is over the limit.

How are these statements by the prospect in sales terminology described as?

Telecalling Agent: I'm Alice from ABC Company, and I need to find out if you have a need for my product.

Prospect: No.

Telecalling Agent: Maybe in the future? 

Prospect: Yes, possibly.

Telecalling Agent:Then, may I check back with you on (specific date)? 

If the prospect says no, what should be the appropriate response of the agent?

Read the following script:

Telecalling Agent: I'm Alice from ABC Company, and I need to find out if you have a need for my product.

Prospect: No.

Telecalling Agent: Maybe in the future? 

Prospect: Yes, possibly.

Telecalling Agent:Then, may I check back with you on (specific date)? 

If the prospect says no, what should be the appropriate response of the agent?