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Logistics Management MCQ

Ccan unhappy customer will tell ____ other people about her/his unhappiness.

Answer

Correct Answer: Nine

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Logistics clearly contributes to ___________ and ___________ utility.

Answer

Correct Answer: Time; place

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Large amounts of _____ enter the united states through the miami airport.

Answer

Correct Answer: Cut flowers

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Multiclient warehousing mixes attributes of ____ and ____ warehousing.

Answer

Correct Answer: Public; contract

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Backorders ____.

Answer

Correct Answer: May occur as a result of a stockout

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______ is a service provider that helps companies that lack the resources or expertise to ship their products abroad themselves.

Answer

Correct Answer: Export management company

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______ is a service provider that performs international shipment functions.

Answer

Correct Answer: Global freight forwarder

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______ systems can help keep logistics costs down, improve the satisfaction of customers, and help a firm become more competitive so as to grow its revenues.

Answer

Correct Answer: Integrated logistics management

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______ is the grouping of secondary packaging for the purposes of protecting and bulk handling products during storage and transportation.

Answer

Correct Answer: Tertiary packaging

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______ are technologies used to track products, control inventory, and improve order picking and loading as well as unloading-dock logistics.

Answer

Correct Answer: Warehouse management system

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______ is the cost of moving goods from the point of origin to the final destination point.

Answer

Correct Answer: Line-haul cost

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______ is a delivery system in which a single truck picks up shipments from several suppliers and the goods are delivered to a single location.

Answer

Correct Answer: Milk run

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______ is the process of combining customer orders over a period of time.

Answer

Correct Answer: Temporal aggregation

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Good ______ gives a firm the ability to quickly locate and pick items stored within a warehouse for subsequent loading and outbound shipment.

Answer

Correct Answer: Inventory management

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______ warehouse is owned and operated by firms producing or owning the goods.

Answer

Correct Answer: Private

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The ______ process is a critical logistics activity because it is a key determinant of customer satisfaction.

Answer

Correct Answer: Order fulfillment

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______ plays a critical role in logistics because it has an impact on overall logistics costs, product protection, and physical safety of workers.

Answer

Correct Answer: Material handling

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______ is a type of trade barrier that limits the quantity of certain goods that can be imported to a country in a given period of time.

Answer

Correct Answer: Import quota

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______ is a payment method in which goods are shipped and delivered before payment is made.

Answer

Correct Answer: Open account

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Publicly or privately owned transportation entities or owners of infrastructure, railroads, and pipelines that are operated by companies in the private sector is known as

Answer

Correct Answer: Transportation infrastructure owners

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Total landed cost is the cost of making and delivering the product so that it generates revenue

Answer

Correct Answer: True

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Third-party logistics (3PL) providers provides to the company’s ______

Answer

Correct Answer: Logistics functions

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the grouping of secondary packaging for the purposes of protecting bulk handling products during storage and transportation tertiary packaging is used for

Answer

Correct Answer: Protection and shipping of a product

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The rights and obligations of each party in the transport of goods is know as

Answer

Correct Answer: Terms of sale

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Terminal is a facility where freight is moved between trucks

Answer

Correct Answer: True

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Which of the correct statements about Temporal aggregation ?

Answer

Correct Answer: The process of combining customer orders over a period

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Taxes levied on specific items exported from or imported to a country is known as

Answer

Correct Answer: Tariffs

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Supply warehouses used for the ______ storage of goods

Answer

Correct Answer: Long-term

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A document required by the carrier or certain logistics service providers to obtain the authorization to issue and sign the air waybill on behalf of the shipper is known as

Answer

Correct Answer: Shipper’s letter of instructions

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Shipper’s export declaration is a document completed by the shipper of goods and shows the value, weight, destination

Answer

Correct Answer: True

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Secondary packaging is a outer wrappings that envelop and protect ______

Answer

Correct Answer: Primary packages

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Reverse logistics activities such as managing product returns,______

Answer

Correct Answer: Repairing and remanufacturing

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Public warehouse is a warehouse that charges clients a certain fee to store their goods

Answer

Correct Answer: True

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Which statement is correct about Private warehouses ?

Answer

Correct Answer: A warehouse owned and operated by firms producing or owning the goods

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the material that covers and holds the product and is in direct contact with its contents is known as

Answer

Correct Answer: Primary packaging

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Package or parcel carriers is a common carriers that specialize in shipments weighing ______ pounds

Answer

Correct Answer: Less than 150

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Which process a company responds to customer orders ?

Answer

Correct Answer: Order fulfillment

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______ is a payment method in which goods are shipped and delivered before payment is made

Answer

Correct Answer: Open account

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Milk run is a delivery system in which a _______picks up shipments from several suppliers

Answer

Correct Answer: Single truck

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A practice in which third-party logistics providers perform some or all of the logistics functions for a company is known as

Answer

Correct Answer: Logistics outsourcing

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Logistics is the activities needed to transport, warehouse, and distribute products

Answer

Correct Answer: True

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Line-haul cost is the cost of moving goods _____ to the final destination point

Answer

Correct Answer: From the point of origin

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Letter of credit is a document issued by a bank that authorizes the _____ to draw a specified sum of money

Answer

Correct Answer: Exporter (seller)

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the transportation of freight that does not fill the full delivery load capacity of a truck is known as

Answer

Correct Answer: Less-than-truckload

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______ is a newer mode of transportation in which freight stored in containers is carried by two or more other modes of transportation

Answer

Correct Answer: Intermodal transportation

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ILM stands for

Answer

Correct Answer: Integrated logistics management

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An import quota is a limit on the amount of imports that can be brought into a _____

Answer

Correct Answer: Particular country

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Global freight forwarder a service provider that performs _____ shipment functions

Answer

Correct Answer: Global freight forwarder

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_______ fills the full delivery-load capacity of a truck

Answer

Correct Answer: Full truckload

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Fulfillment centers is a firms hired by large companies to handle their order fulfillment process to save time and focus on their core business

Answer

Correct Answer: True

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A company that integrates and assembles the resources, capabilities, and technology is known as

Answer

Correct Answer: Fourth-party logistics (4PL) provider

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Fifth-party logistics (5PL) provider provides E-business solutions, including developing information systems for managing and tracking shipments through the supply chain

Answer

Correct Answer: True

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Export trading company a service provider that helps ______ locate potential importers of their products

Answer

Correct Answer: Export trading company

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_______ is a service provider that provides the necessary packaging services for export shipments

Answer

Correct Answer: Export packers

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Export management company is a service provider that helps companies that lack the resources or expertise to ship their products abroad themselves

Answer

Correct Answer: True

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______ is a mode of payment in which a bank used by the seller sends the required shipment documents to the buyer’s bank, along with instructions for payment

Answer

Correct Answer: Documentary collections

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A transportation network design in which each supplier sends shipments directly to each of the buying firm’s locations are called

Answer

Correct Answer: Customs house broker

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the movement of goods through customs and verifies that accompanying documents are complete and accurate is known as

Answer

Correct Answer: Customs house broker

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Cross-docking warehouse warehouse where incoming shipments from various suppliers are sorted and batched and then delivered to buyers, spending little or no time in storage

Answer

Correct Answer: True

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A warehouse that charges clients a fee for leasing its facilities for a longer term is known as

Answer

Correct Answer: Contract warehouse

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Contract carrier provides transportation for ______ of shippers under a specific contract but does not serve the general public

Answer

Correct Answer: One or a limited number

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The seller of goods is known as

Answer

Correct Answer: Consignor

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Consignee is the buyer of goods and receiver of freight shipments

Answer

Correct Answer: True

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Common carrier is a transportation firm hired by the ______ for interstate transportation

Answer

Correct Answer: General public

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Commercial invoice provided by an exporter of goods that crossed international borders

Answer

Correct Answer: Certificate of origin

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A document that specifies the country in which the goods in a particular shipment were manufactured or processed is known as

Answer

Correct Answer: Certificate of origin

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which method enables the seller, or exporter, to avoid all risk and receive payment

Answer

Correct Answer: Cash-in-advance

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A ______ responsible for transporting goods or people via land, sea, or air

Answer

Correct Answer: Transportation company

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The process receives a large bulk shipment of goods from a single supplier and then splits it into individual orders are known as

Answer

Correct Answer: Bulk breaking

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Bill of lading is a document that delineates the terms of the contract between the _______ company

Answer

Correct Answer: Shipper and the transportation

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The net difference between the monetary value of exports and imports of that country during a specific period is known as

Answer

Correct Answer: Balance of trade

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In Backhaul back to its origins after the freight is delivered _______, resulting in the shipper paying a higher rate for the transportation of the product

Answer

Correct Answer: If the trucks are empty

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