Which of the following information should not be included in the opening paragraph of a business memo?

Which statement about cover letters is false?

What is it understood to mean when an e-mail is written entirely in capital letters?

When writing the first of what may become a series of complaint letters to a particular company, it is best to avoid......

Which is considered plagiarism?

Which is not typically included in the work experience section of a CV/resume?

What should be your 'voice' in a business letter?

Which of the following is NOT a way in which a job objective is useful?

It's perfectly acceptable to have more than one resume, each targeted to different kinds of jobs you are looking for.

When is it appropriate to send lewd jokes or pictures in a business email?

A mailing list for email is almost always preferable to sending an email to each person individually.